pvp777 Privacy
Policy

pvp777 is Bangladesh's trusted destination for online casino gaming and sports betting, serving players primarily across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We operate a fully encrypted platform and take the privacy and security of our players' personal data with the utmost seriousness.

This Policy has been drafted to be clear, accessible, and comprehensive. We believe you should always know what data we hold about you, why we hold it, and what we do with it. If at any point you have a question about this Policy or about your personal data, our dedicated support team is available around the clock at [email protected].

For the purposes of this Privacy Policy, pvp777 acts as the data controller in respect of personal data collected from players using the platform. As data controller, pvp777 determines the purposes and means of processing personal data it holds about you.

All data protection enquiries, subject access requests, and complaints should be directed to the pvp777 Data Protection contact point at: [email protected]. Please include "Data Protection" in the subject line of your message so that it is routed to the correct team member without delay.

pvp777 collects personal data from you in three principal ways: data you provide directly, data collected automatically as you use the platform, and data received from third parties in the course of identity and payment verification. The table below sets out the specific categories of data collected under each method.

pvp777 uses personal data collected from you for the following purposes, each of which is matched to a defined legal basis set out in Section 5 of this Policy:

• Account creation and management: To create, maintain, and authenticate your pvp777 player account, including password recovery and session management.
• Identity verification (KYC/AML): To verify your identity, confirm your age (18+), and conduct anti-money-laundering checks as required under applicable financial crime prevention obligations.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, USDT, and Bitcoin, and to maintain accurate transaction records.
• Platform security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, multi-accounting, and bonus abuse.
• Game delivery and personalisation: To deliver the games, betting markets, and platform features you use, and to personalise your experience based on your gameplay history and preferences.
• Responsible gaming: To monitor your gameplay activity for signs of problem gambling and to enforce any self-exclusion, cooling-off, or deposit limit settings you activate on your account.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and communicate account-related information.
• Marketing communications: To send you promotional offers, bonus announcements, and tournament invitations — but only where you have opted in and only to the extent permitted by applicable law. You may opt out at any time.
• Legal and regulatory compliance: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and to enforce the pvp777 Terms & Conditions.
• Platform analytics and improvement: To analyse platform performance, identify technical issues, understand player behaviour in aggregate, and improve the overall user experience.

pvp777 will not use your personal data for any purpose that is incompatible with the purposes listed above without first seeking your consent or establishing a separate lawful basis for the new processing activity.

pvp777 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfil our obligations to you under the pvp777 Terms & Conditions — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable anti-money-laundering (AML) laws, age verification requirements, tax obligations, and lawful requests from competent authorities.
• Legitimate interests: Processing conducted for pvp777's legitimate business interests, provided that those interests are not overridden by your fundamental rights and freedoms. This includes fraud prevention, platform security, responsible gaming monitoring, and internal analytics.
• Consent: Processing activities for which you have given your explicit consent, primarily direct marketing communications. You may withdraw consent at any time by contacting [email protected] or by updating your marketing preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

pvp777 uses cookies and similar tracking technologies (such as web beacons and local storage objects) to operate the platform, remember your session, and analyse how the platform is used. A cookie is a small text file placed on your device by a web server. Cookies cannot execute programs or deliver viruses to your device.

pvp777 uses the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the platform to function correctly. They enable you to log in, maintain a session, and use the platform's core features. These cookies cannot be disabled without rendering the platform non-functional.
• Performance and analytics cookies: These cookies collect anonymous statistical information about how players use pvp777, which pages are visited most, and where errors occur. This data is used to improve platform performance and player experience.
• Functionality cookies: These cookies allow pvp777 to remember your preferences (such as language, preferred payment method, and responsible gaming settings) to provide a more personalised experience.
• Security cookies: These cookies assist in detecting and preventing fraudulent logins, bot activity, and multi-accounting. They are essential for platform integrity.

You may manage cookie preferences through your browser settings. Note that disabling cookies beyond strictly necessary ones may affect platform functionality. pvp777 does not use cookies to serve third-party advertising on its platform.

pvp777 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Game providers: We share necessary session and account data with licensed game technology providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi in order to deliver their games on the pvp777 platform. These providers operate under contractual data processing agreements that restrict their use of your data.
• Payment processors: We share transaction data with payment service providers including bKash, Nagad, Rocket, and Upay, as well as crypto infrastructure providers, strictly for the purpose of processing deposits and withdrawals on your behalf.
• Identity verification services: We may share identity document data with regulated KYC/AML verification service providers for the purpose of confirming your identity and age in compliance with our legal obligations.
• Technology and hosting providers: We use cloud hosting and platform infrastructure providers to store and process data on our behalf. All such providers are bound by data processing agreements and are not permitted to use your data for their own purposes.
• Legal and regulatory authorities: We will disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of pvp777, its players, or the public.

pvp777 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include but are not limited to:

• TLS/SSL encryption: All data in transit between your device and pvp777 servers is encrypted using Transport Layer Security (TLS) protocols, preventing interception of data during transmission.
• Password hashing: Account passwords are stored using a one-way cryptographic hashing algorithm. pvp777 staff cannot read your password in plain text.
• Access controls: Access to personal data within pvp777 is restricted on a strict need-to-know basis. Staff members can only access the categories of data required to perform their specific job function.
• Server-side security: pvp777 servers are hosted in secured data centre environments with physical access controls, intrusion detection systems, and regular security audits.
• Fraud monitoring: Automated and manual fraud monitoring systems operate continuously to detect anomalous account activity, multi-accounting, and suspicious transaction patterns.
• Penetration testing: pvp777's platform undergoes regular independent security assessments to identify and remediate vulnerabilities before they can be exploited.

Despite these measures, no digital platform can guarantee absolute security. In the event of a data breach that affects your personal data and poses a high risk to your rights and freedoms, pvp777 will notify you without undue delay and will take immediate steps to contain the breach and mitigate its impact.

pvp777 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law or legitimate business necessity. The table below summarises our standard data retention periods by category.

Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an identifiable individual. Anonymised data may be retained indefinitely for aggregate statistical and analytical purposes.

As a player whose personal data is processed by pvp777, you hold the following rights in respect of that data. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request". pvp777 will respond within 30 days of receiving a valid request.

• Right of access: You have the right to request a copy of the personal data that pvp777 holds about you, together with information about how that data is used and on what legal basis.
• Right to rectification: You have the right to request that pvp777 correct any inaccurate or incomplete personal data held about you without undue delay.
• Right to erasure ("right to be forgotten"): You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to pvp777's overriding legal obligations to retain certain data.
• Right to restriction of processing: You have the right to request that pvp777 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested.
• Right to data portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing based on pvp777's legitimate interests. pvp777 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests. You have an absolute right to object to processing for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

pvp777 is an adults-only platform. Registration and use of the platform is strictly limited to individuals who are 18 years of age or older. pvp777 does not knowingly collect personal data from any person under the age of 18.

Where pvp777 becomes aware that personal data has been collected from a minor, the associated account will be immediately suspended, all funds will be frozen pending investigation, and the personal data of the minor will be deleted as soon as reasonably practicable in accordance with our legal obligations. Any deposits made to an account subsequently found to belong to a minor will not be returned until the source and ownership of funds has been satisfactorily established.

pvp777 operates as an internationally accessible online platform. In the course of delivering services to players in Bangladesh, your personal data may be transferred to, processed in, or stored in countries or territories outside Bangladesh. This may occur, for example, when data is processed by our cloud infrastructure providers or by internationally operating game technology providers.

Where such international transfers occur, pvp777 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under applicable data protection principles. These safeguards may include contractual data processing agreements with the receiving party that impose equivalent data protection obligations.

By registering and using pvp777, you acknowledge and consent to the transfer of your personal data outside Bangladesh for the purposes described in this Policy, subject to the safeguards described above.

pvp777 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the updated Policy will be published on this page with a revised "Last Reviewed" date. Where changes are material — meaning they significantly affect your rights or how your personal data is used — pvp777 will notify registered players via their registered email address or via an on-platform notification before the changes take effect.

Your continued use of pvp777 following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should discontinue your use of pvp777 and may request account closure by contacting [email protected].

We encourage you to review this Privacy Policy periodically to stay informed about how pvp777 protects your data.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how pvp777 has handled your personal data, please contact our Data Protection team using the details below:

• Email: [email protected] (subject line: "Data Protection Enquiry")
• Response time: We aim to acknowledge all privacy-related enquiries within 2 business days and to provide a full response within 30 calendar days of receiving a valid, verifiable request.
• Language: All correspondence regarding data protection will be handled in English.

pvp777 is committed to resolving all privacy complaints fairly and promptly. If you submit a complaint and are not satisfied with the outcome, you retain the right to escalate your complaint to the relevant data protection authority or competent regulatory body in your jurisdiction.